1Local Business Preference
Wrenched Syndicate is committed to supporting local businesses and organizations, with priority given to Canadian businesses, followed by those based in the United States.
We also welcome partnership inquiries from businesses outside North America. However, due to the high volume of requests we receive, international applicants must be established, verifiable businesses with a legitimate online presence and be able to demonstrate the value they can bring to a potential partnership.
Our goal is to build long-term relationships with reputable businesses that align with our brand, values, and audience.
2Professional Contact Information
All partnership inquiries must include valid and professional contact information, including a legitimate email address and, where applicable, a business website or social media presence.
To protect our organization from fraud and phishing attempts, inquiries submitted from suspicious, anonymous, or unverifiable email addresses may be flagged as potential phishing, blocked, and will not receive a response.
3Be Transparent About Your Intent
We expect all partnership inquiries to be made in good faith and with complete transparency.
Please do not contact us under the guise of requesting product support, merchandise pricing, checkout assistance, or other customer service matters only to reveal later that your true purpose is to discuss a partnership or sponsorship opportunity. This approach is misleading and diverts valuable time and resources away from customers who genuinely require assistance.
If you are interested in partnering with Wrenched Syndicate, simply be upfront about your intentions from the beginning. Honest, direct communication demonstrates professionalism and respect for everyone's time, and it helps us evaluate your proposal more efficiently.
4Shopify Experts, Consultants & Agencies
At this time, Wrenched Syndicate will only consider working with professionals who are verified members of the Shopify Partner Program. Preference will be given to partners who are based locally or within Canada.
Due to the large volume of unsolicited emails we receive from individuals and agencies claiming to be eCommerce experts, consultants, or marketing specialists, we do not respond to unsolicited service offers.
If you are not a verified Shopify Partner, please do not contact us regarding your services. Unsolicited sales emails will be deleted without response. Repeated or persistent solicitations may result in your email address or domain being blocked.
This policy allows us to focus our time on serving our customers and evaluating partnership opportunities that align with our current business needs.
5Communication Policy
Wrenched Syndicate does not conduct business through WhatsApp.
All partnership discussions and business communications must take place through our official communication channels, such as email or other approved business platforms. Requests to communicate via WhatsApp will be declined.
This policy is in place to maintain professional records, protect the security of our communications, and ensure all correspondence is handled consistently and efficiently.
6Professional Conduct
At Wrenched Syndicate, we believe successful partnerships are built on mutual respect, professionalism, and integrity.
We reserve the right to decline or terminate discussions with any individual or organization that engages in rude, aggressive, disrespectful, or unprofessional behaviour toward our team. We expect all communications to be courteous and respectful, regardless of the outcome of a partnership inquiry.
We value long-term relationships with partners who share our commitment to professionalism and respectful communication.
7Honesty and Trust
Honesty and trust are the foundation of every successful partnership. We expect all prospective and existing partners to communicate openly, accurately, and in good faith.
If we determine that information has been intentionally misrepresented, omitted, or provided in a misleading manner, we reserve the right to immediately end all partnership discussions or terminate an existing partnership.
Trust is earned and maintained through transparency. Without it, there is no basis for a successful working relationship with Wrenched Syndicate.
8No Spam or Repeated Follow-Ups
Please do not repeatedly send the same inquiry or contact multiple Wrenched Syndicate email addresses in an attempt to receive a faster response.
Doing so does not expedite the review process. Instead, repeated unsolicited messages may be treated as spam, and future communications may be filtered, ignored, or blocked.
We review all legitimate inquiries in the order they are received and appreciate your patience while we evaluate your request.