1. Scope
This Privacy Policy applies to the Wrenched Syndicate website at wrenchedsyndicate.com and information you provide to us through this site.
Our merchandise store at wrenchedsyndicatemerch.com is a separate ecommerce website and may have its own privacy, shipping, returns, payment and other policies. Purchases made there are governed by the policies displayed on that store.
2. Information We Collect
Information you provide
Depending on how you interact with us, you may provide information such as:
- Your email address when you subscribe to our mailing list.
- Your name, email address, company or organization, and message when you contact us or make a partnership or media inquiry.
- Any other information you choose to include in a message to us.
Technical information
Our hosting and security providers may process ordinary technical information needed to deliver and protect the website, such as request information, browser or device details, and network information. We also use privacy-focused website analytics as described below.
3. How We Use Information
We may use information we receive to:
- Respond to questions, media inquiries, partnership requests and other messages.
- Send newsletters or updates you have asked to receive.
- Operate, secure, troubleshoot and improve the website.
- Understand general site performance and traffic trends.
- Comply with legal obligations, enforce our terms, or protect our rights and the rights of others.
We do not use personal information for purposes that are unrelated to why it was collected unless permitted or required by law.
4. Analytics & Cookies
Wrenched Syndicate currently uses Cloudflare Web Analytics to understand general website usage and performance. Cloudflare describes this service as privacy-first and cookie-free, and states that its Web Analytics service does not collect or use visitors' personal data for analytics.
Our site itself does not currently use advertising cookies or behavioural advertising trackers. However, if you follow a link to a third-party website or service, that third party may use cookies or other technologies under its own policies.
5. Newsletter & Email Communications
When you subscribe to the Wrenched Syndicate mailing list, your email address is submitted to our email service provider, Mailchimp, for subscription management and delivery.
We send marketing or promotional email only where we have an appropriate basis to do so, including consent where required. Every promotional email should include an unsubscribe option. You can unsubscribe at any time using that link.
Mailchimp may process information outside Canada. Its handling of information is also governed by its own privacy terms and practices.
6. Service Providers & Third Parties
We may use third-party service providers to operate the site and communicate with visitors. These may include:
- Cloudflare for website delivery, security and web analytics.
- Mailchimp for newsletter subscriptions and email delivery.
- YouTube, Facebook and other social platforms when you choose to visit or interact with our pages on those services.
- Our merchandise-store providers when you choose to visit or purchase from the separate Wrenched Syndicate merchandise site.
Third-party services operate under their own privacy policies. Information may be processed or stored in jurisdictions outside your province or country and may therefore be subject to the laws of those jurisdictions.
7. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, meet legal requirements, or protect our legitimate interests. Newsletter information may be retained until you unsubscribe or the mailing list record is otherwise removed in accordance with our provider's processes.
8. Security
We use reasonable administrative and technical safeguards appropriate to the information we handle. No website, network or storage system can be guaranteed to be completely secure, so we cannot promise absolute security.
9. Your Choices & Privacy Rights
Subject to applicable law, you may ask about personal information we hold about you, request access or correction, withdraw consent where consent is the basis for processing, or raise a privacy concern.
For newsletter messages, the quickest way to stop promotional email is to use the unsubscribe link in the message. For other privacy requests, contact us using the method below.
Wrenched Syndicate aims to handle personal information in accordance with applicable Canadian privacy requirements, including privacy rules that may apply to private-sector organizations in British Columbia and Canada.
10. Children
This website is intended for a general automotive and motorcycle audience and is not designed to knowingly collect personal information from children. If you believe a child has provided personal information to us without appropriate permission, please contact us so we can review the situation.
11. Changes to This Policy
We may update this Privacy Policy as our website, services or legal obligations change. The revised version will be posted on this page with a new “Last updated” date.
12. Contact Us
Questions about this Privacy Policy or Wrenched Syndicate's handling of personal information can be sent through our Contact page.